Gene­ral Terms and Con­di­ti­ons of Camper’s Fri­end GmbH (land­lord) – »Ahoy Camp Fehmarn«.

1. appli­ca­ble law
The sub­ject of the con­tract is exclu­si­vely the accom­mo­da­tion or the ren­tal of the boo­ked pitch and the use of the faci­li­ties of the camp­site. A ren­tal agree­ment is con­cluded bet­ween the Les­sor and the Les­see to which the laws of the Fede­ral Repu­blic of Ger­many apply exclu­si­vely, pri­ma­rily the pro­vi­si­ons of this Agree­ment, sup­ple­men­ted by the sta­tu­tory pro­vi­si­ons gover­ning ren­tal agreements.

The les­sor does not owe any tra­vel ser­vices and in par­ti­cu­lar no tota­lity of tra­vel ser­vices. The sta­tu­tory pro­vi­si­ons on the package tra­vel con­tract, in par­ti­cu­lar §§ 651a‑l of the Ger­man Civil Code (BGB), shall not apply to the con­trac­tual rela­ti­onship eit­her directly or muta­tis mutandis.

2. con­clu­sion of the contract
In con­trast to a boo­king, a reser­va­tion does not con­sti­tute a bin­ding con­tract for the ren­tal of a space. The per­son making the reser­va­tion will only receive an offer that is sub­ject to change for a maxi­mum period of 7 days.

Fur­ther­more, the fol­lo­wing con­di­ti­ons apply:

a) Reser­va­tion
The reser­va­tion has effect only if it is con­firmed in wri­ting by the Les­sor. The reser­va­tion expi­res if the boo­king of a stand is not sub­se­quently made within a period of 7 days. The reser­va­tion of cer­tain stand spaces shall only be effec­tive if this is expressly con­firmed by the les­sor in wri­ting. The Les­sor reser­ves the right to allo­cate ano­ther (equi­va­lent) pitch than the reser­ved one, pro­vi­ded that it is at least of the same or hig­her category.

b) Pos­ting
With the boo­king and the receipt of the writ­ten boo­king con­fir­ma­tion via the boo­king por­tal, the ren­tal boo­king is bin­ding for the les­sor and the stand is con­side­red firmly boo­ked. With the con­clu­sion of the online boo­king or the writ­ten con­fir­ma­tion of an offer, the cus­to­mer accepts the gene­ral terms and con­di­ti­ons of the lessor.

The pri­ces published at the time of the con­clu­sion of the con­tract on apply incl. Value added tax in the amount of 7%. The ren­tal price can be found in the valid price list.

Tele­phone infor­ma­tion, sub­si­diary agree­ments and other assu­ran­ces shall be dee­med non-bin­­ding and shall only become part of the con­tract if they are con­firmed in the afo­re­men­tio­ned writ­ten form. If the con­tent of the con­fir­ma­tion dif­fers from the con­tent of the (non-bin­­ding) agree­ment, the Les­sor is bound to this new offer for 7 days. The ren­tal agree­ment is con­cluded on the basis of this new offer if the ten­ant decla­res accep­tance within this period.

3. boo­king and payment

In the boo­king por­tal you can choose bet­ween the fol­lo­wing pay­ment methods:

- Instant bank trans­fer: 100% pay­ment when booking

- Cre­dit card (Visa & Mas­ter­card): 100% pay­ment upon booking

- Pay­Pal: 100% pay­ment when booking

For boo­king con­fir­ma­ti­ons after reser­va­tion, a pay­ment link to the above pay­ment methods will be sent by email. Pay­ment of 100% of the boo­king value should be made directly, no later than within 48 hours.

4. can­cel­la­tion conditions/ cancellation/ rebooking
Pur­su­ant to Sec­tion 312g (2) Sen­tence 1 No. 9 of the Ger­man Civil Code (BGB), there is no right of can­cel­la­tion for accom­mo­da­tion on a spe­ci­fic date or during a spe­ci­fic period, even in the case of boo­kings that are con­cluded using exclu­si­vely means of distance com­mu­ni­ca­tion or out­side busi­ness premises.

In case of withdrawal/cancellation before the agreed start of the ren­tal period, the fol­lo­wing pro­por­ti­ons of the agreed ren­tal price are to be paid accor­ding to the ren­tal agreement:

Can­cel­la­tion up to 60 days before the 1st day of ren­tal 25,- € expense allowance
up to 30 days before the 1st day of rent 50%,
up to 14 days before the 1st day of ren­tal 70 %,
up to 3 days before the 1st day of rent 90 %,
less than 3 days before the 1st ren­tal day 100%.

If the ten­ant does not arrive and does not take up the pitch ren­tal – wit­hout prior can­cel­la­tion – the land­lord is entit­led to dama­ges in the amount of 100% of the agreed ren­tal price. Can­cel­la­tion must be made in wri­ting by e‑mail. The Les­sor assu­res to release the boo­king after the can­cel­la­tion and thus to create the pos­si­bi­lity for repla­ce­ment ren­tals in order to keep the loss of income as low as possible.

When attemp­ting to sub­let the can­cel­led ren­tal, any wai­ting list will also be included. The Les­see shall be at liberty to prove to the Les­sor that it has incur­red no loss or a signi­fi­cantly lower loss.
An assess­ment of can­cel­la­tion fee refunds can­not be made until the end of the ori­gi­nal ren­tal due to pos­si­ble inter­vening boo­kings, reboo­kings or fur­ther can­cel­la­ti­ons. The cal­cu­la­tion of the damage cau­sed by the can­cel­la­tion is made on the basis of the free ren­tal days of the whole place during the cor­re­spon­ding ren­tal period. If, on the basis of this, there is a dif­fe­rence bet­ween the can­cel­la­tion fee paid as a lump sum and the actual damage, which is in the Lessor’s favor, the Les­see shall be reim­bur­sed for this difference.

Stands that are not occu­p­ied one day after the start of the ren­tal period at 11:00 a.m. may be used by the site manage­ment for other pur­po­ses if no noti­fi­ca­tion of a later arri­val has been given. This also applies to places that become free due to early depar­ture. In such cases, the les­sor will hold ano­ther pitch ready for pos­si­ble later arri­val or re-arri­­val, depen­ding on availability.

To cover a short-term risk (e.g. in case of ill­ness, etc.), we recom­mend taking out tra­vel can­cel­la­tion insurance.

Pro­tect your boo­king with the Flex Option
With the boo­ka­ble Flex Option a one-time reboo­king or can­cel­la­tion against vou­cher is pos­si­ble up to 48 hours before arri­val or 48 hours before a shor­tening of your boo­king (par­tial can­cel­la­tion). The vou­cher can be rede­e­med within 365 days from the ori­gi­nal arri­val date within the sea­son (April to Sep­tem­ber) and is redu­ced by the Flex Option fee. Reboo­king under the Flex Option is sub­ject to avai­la­bi­lity and pay­ment of any addi­tio­nal costs for a new boo­king. Please note that a refund of the boo­king price in case of can­cel­la­tion is not pos­si­ble and the 10% surcharge in case of reboo­king as a fee always remains with us in full. The reboo­king can be com­ple­ted again with the Flex option. The Flex Option must be taken out eit­her directly at the time of boo­king or at least 60 days before the start of the trip.
For rebookings/cancellations under the Flex Option within 48 hours prior to arri­val, the Ahoi Camp Feh­marn can­cel­la­tion con­di­ti­ons apply. In order to cover this short-term risk (e.g. in case of ill­ness, etc.), we recom­mend addi­tio­nally taking out tra­vel can­cel­la­tion insu­rance, e.g. through our part­ner HanseMerkur.

5. arri­val and depar­ture / times
The ren­tal day is con­side­red to be the time from 2:00 p.m. to 12:00 a.m. of the fol­lo­wing day. The boo­ked stand space is available from 14.00 on the day of arri­val and must be han­ded over by 12.00 on the day of depar­ture. The place is to be sett­led at the latest (e.g. in case of spon­ta­neous boo­kings) on the day of arri­val. In case of later depar­ture, the les­sor is entit­led to charge a sub­se­quent night. If a fol­­low-up boo­king has been made and newly arri­ving guests are unable to occupy the stand after 2 p.m., the les­sor is entit­led to evict them.

6. spa tax (visitor’s tax)
The town of Feh­marn levies a uni­form spa tax for the entire island. The ten­ant (as well as his visi­tors) have to pay it in the estab­lished amount of the valid spa tax sta­tute of the city. The Les­sor is entit­led to check the spa tax or to receive the tax and is also obli­ged to do so. The tou­rist tax is paid with the invoice. The spa card is available at the recep­tion. The amount of the visitor’s tax is set by the town of Feh­marn and may change annu­ally. We reserve the right, in case of an increase of the tou­rist tax, to claim it from the ten­ant afterwards.

7. visit
Visi­tors of the ten­ants are to be announ­ced by them at the recep­tion. Visi­tors pay after regis­tra­tion in the recep­tion a daily flat rate (plus spa tax) and a car par­king fee. This does not apply to visi­tors who enter the square only for the pur­pose of visi­ting a restaurant.

8. hygiene plan
The cur­rent hygiene plan is a bin­ding part of the con­tract con­di­ti­ons, which is accepted with the boo­king and can be viewed at Due to sove­reign mea­su­res, there may be rest­ric­tions on ope­ra­ti­ons, faci­li­ties may not be able to open as usual or only under cer­tain con­di­ti­ons, and there may be rest­ric­tive beha­vi­oral regu­la­ti­ons. These mea­su­res serve the health pro­tec­tion of the guests and the ful­fill­ment of legal obli­ga­ti­ons and do not jus­tify any claim for reduction.

9. court rules
The cur­rent site regu­la­ti­ons become a bin­ding part of the con­trac­tual con­di­ti­ons with the boo­king and are accepted accor­din­gly by the ren­ter with the con­clu­sion of the boo­king. Ten­ants as well as fel­low tra­ve­lers must observe the site regu­la­ti­ons in their curr­ently valid version.

10. with­dra­wal and extra­or­di­nary ter­mi­na­tion of the lessor
In the event of gross vio­la­ti­ons of the terms of the con­tract, site regu­la­ti­ons or the hygiene plan, the les­sor is entit­led to extra­or­di­nary ter­mi­na­tion and the les­see is obli­ged to leave the faci­lity with imme­diate effect. In this case, the ten­ant is not entit­led to a pro rata reim­bur­se­ment of the costs of the stay. The les­sor is also entit­led to with­draw from the con­tract for objec­tive reasons. This applies, for exam­ple, to cases of force majeure or other cir­cum­s­tances for which the Les­sor is not respon­si­ble and which make it impos­si­ble to ful­fill the con­tract (examp­les: Boo­kings are cul­pa­bly made under mis­lea­ding or false state­ments of facts essen­tial to the contract// The Les­sor has reasonable grounds to believe that the use of the accom­mo­da­tion ser­vice may jeo­par­dize the smooth ope­ra­tion of the busi­ness, the safety or the repu­ta­tion of the Les­sor in public, wit­hout this being attri­bu­ta­ble to the Lessor’s sphere of con­trol or organization).

In case of floo­ding of parts of the camp­site, the Les­sor will pro­vide the Les­see with an alter­na­tive place. If this is impos­si­ble due to lack of capa­city, the les­see has the right to with­draw from the contract.
In this case, the Les­sor shall be released from its obli­ga­tion to per­form, and the Les­see shall be released from its obli­ga­tion to pay in return.

11. dogs/pets
Brin­ging pets is allo­wed only after prior writ­ten con­sent of the land­lady and pay­ment of the appro­priate fee. The Les­sor reser­ves the right to with­draw the per­mis­sion at any time, if this cau­ses repea­ted and bey­ond a nor­mal level of nui­sance to other guests. »Dan­ge­rous dogs« are not permitted.
Fur­ther regu­la­ti­ons can be found in the course rules.

12. lia­bi­lity
Every guest is obli­ged to treat the stand with care. He is also obli­ged to com­pen­sate the les­sor for the dama­ges cau­sed by him (or his rela­ti­ves, the place users or visi­tors). In this case, the addi­tio­nal claim is due imme­dia­tely. The ten­ant is jointly and seve­r­ally lia­ble for his fel­low passengers.

The les­sor is not lia­ble for dama­ges cau­sed by sub­con­trac­tors who offer inde­pen­dent ser­vices at the faci­lity, nor for pro­perty damage or loss cau­sed to the guest, his fel­low tra­ve­lers or visi­tors by his agents, vica­rious agents or other third par­ties, unless there is inten­tio­nal or grossly negli­gent con­duct. In par­ti­cu­lar, not for flora, fauna and wea­­ther-rela­­ted damage.

13. data protection
With the bin­ding boo­king and ente­ring the camp­site, the ten­ant agrees that his per­so­nal data coll­ec­ted in the con­text of cus­to­mer ser­vice for the ful­fill­ment of the lease and for guest com­mu­ni­ca­tion and sup­port in the EDP of the land­lord or the third par­ties com­mis­sio­ned by him for this pur­pose are stored and pro­ces­sed in accordance with DSGVO. The Les­see ack­now­led­ges the Lessor’s pri­vacy policy, in which this is detailed and which is published at The les­sor has appoin­ted a data pro­tec­tion offi­cer who can be rea­ched at Les­see ack­now­led­ges that por­ti­ons of the Pre­mi­ses are under video sur­veil­lance at seve­ral loca­ti­ons to pro­tect against van­da­lism and that the video files are tem­po­r­a­rily stored for ana­ly­sis. The Les­sor is entit­led to take pho­to­gra­phic images, aerial pho­to­graphs as well as videos for mar­ke­ting pur­po­ses. If per­sons or pro­perty of the ten­ant are to be reco­gni­zed here, which are not expo­sed here in the cen­tral fore­ground, the ten­ant com­mits hims­elf also in the name of his (minor) fel­low tra­ve­lers to agree to the use of the recor­dings wit­hout fur­ther expl­ana­tion, with con­clu­sion of the lease.

14. place of jurisdiction

The place of juris­dic­tion is Hamburg.

Sta­tus: 24.11.2021, Camper’s Fri­end GmbH, Hamburg