Privacy policy Ahoi Camp Fehmarn

Responsible according to Art. 4 par. 7 EU General Data Protection Regulation (GDPR) is Mr. Jens Köhler from Camper’s Friend GmbH. You can find our contact details in the imprint of this website. You can reach our data protection officer at the address given there with the addition “The Data Protection Officer” or at moin@ahoi-camps.de.

  1. Anonymous data collection

You can visit our site without providing any personal information. We only store so-called “server log files”, access data without personal reference such as e.g. the name of your Internet provider, the Internet browser you are using, the page from which you are visiting us, the date and time of your access or the name of the requested file. These data are evaluated exclusively for the improvement of our offer and do not allow any conclusion on your person.

This anonymous data is stored separately from any personal data you may have provided and thus does not allow any conclusions to be drawn about a specific person. They are evaluated for statistical purposes in order to be able to optimize our Internet presence and our offers. The legal basis for the temporary storage of the data and the “server log files” is Art. 6 para. 1 lit. f GDPR. The storage in log files is done to ensure the functionality of the website. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

  1. Online presence in social media

2.1. We maintain on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR online presences within social networks and platforms in order to communicate with customers, interested parties and users active there and to be able to inform them about our services there. When calling up the respective networks and platforms, the terms and conditions and data processing policies of their respective operators apply.

2.2 Unless otherwise stated in our privacy policy, we process the data of users insofar as they communicate with us within the social networks and platforms, e.g. write posts on our online presences or send us messages.

2.3 We use Google Analytics to display the ads placed within Google’s advertising services and those of its partners only to users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Google (so-called “remarketing”, or “Google Analytics Audiences”). With the help of Remarketing Audiences, we also want to make sure that our ads match the potential interest of users and are not harassing.

  1. Google Analytics

3.1. We use Google Analytics, a web analytics service provided by Google LLC (“Google”), on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offering within the meaning of Art. 6 para. 1 lit. f. GDPR). GDPR) Google Analytics, a web analytics service provided by Google LLC (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there.

3.2. Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

3.3. Google will use this information on our behalf for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Thereby, pseudonymous usage profiles of the users can be created from the processed data.

3.4. We use Google Analytics only with IP anonymization enabled. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

3.5. The IP address transmitted by the user’s browser is not merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

3.6. For more information about Google’s data use, settings and opt-out options, please visit Google’s websites: https://www.google.com/intl/de/policies/privacy/partners (“Data use by Google when you use our partners’ websites or apps”), https://policies.google.com/technologies/ads (“Data use for advertising purposes”), https://adssettings.google.com/authenticated (“Manage information Google uses to serve ads to you”).

  1. Google Re/Marketing Services

4.1. We use the marketing and remarketing services (in short “Google Marketing Services”) of Google LLC, 1600 Amphitheatre Park, Mountain View, CA 9. DSGVO) the marketing and remarketing services (in short “Google Marketing Services”) of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”).

4.2. Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

4.3. Google’s marketing services allow us to display advertisements for and on our website in a more targeted manner to present users only with ads that potentially match their interests. If, for example, a user is shown ads for products in which he or she has shown interest on other websites, this is referred to as “remarketing”. For these purposes, when our website and other websites on which Google marketing services are active are called up, a code is executed directly by Google and so-called (re)marketing tags (invisible graphics or code, also referred to as “web beacons”) are integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user’s device (comparable technologies can also be used instead of cookies). The cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file records which web pages the user has visited, which content the user is interested in and which offers the user has clicked on, as well as technical information about the browser and operating system, referring web pages, time of visit and other information about the use of the online offer. The IP address of the user is also recorded, whereby we inform you within the scope of Google Analytics that the IP address is shortened within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only in exceptional cases is transferred in full to a Google server in the USA and shortened there. The IP address is not merged with user data within other Google offerings. The above information may also be combined by Google with such information from other sources. When the user subsequently visits other websites, they can be shown ads tailored to their interests.

4.4. User data is processed pseudonymously as part of Google’s marketing services. I.e. Google does not store and process e.g. the name or email address of the users, but processes the relevant data cookie-related within pseudonymous user profiles. I.e. from Google’s point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected by Google marketing services about users is transmitted to Google and stored on Google’s servers in the USA.

4.5. The Google marketing services we use include the online advertising program “Google AdWords”. In the case of Google AdWords, each AdWords customer receives a different “conversion cookie”. Cookies can therefore not be tracked through the websites of AdWords customers. The information obtained with the help of the cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

4.6. We may integrate third-party advertisements based on the Google marketing service “DoubleClick”. DoubleClick uses cookies to enable Google and its partner websites to serve ads based on users’ visits to this website or other websites on the Internet.

4.7. We may integrate third-party advertisements based on the Google marketing service “AdSense”. AdSense uses cookies to enable Google and its partner websites to serve ads based on users’ visits to this website or other websites on the Internet.

4.8. Likewise, we can use the service “Google Optimizer”. Google Optimizer allows us to track how different changes to a website (e.g. changes to the input fields, design, etc.) as part of so-called “A/B testing”. Cookies are placed on users’ devices for these testing purposes. Only pseudonymous data of the users is processed.

4.9. Furthermore, we may use the “Google Tag Manager” to integrate and manage Google analytics and marketing services on our website.

4.10. For more information about Google’s use of data for marketing purposes, please see the overview page: https://policies.google.com/technologies/ads.

4.11. If you wish to object to interest-based advertising by Google marketing services, you can use the settings and opt-out options provided by Google: https://adssettings.google.com/authenticated.

  1. Facebook, Custom Audiences, and Facebook Marketing Services

5.1 Within our online offer, the so-called “Facebook pixel” of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), is used due to our legitimate interests in the analysis, optimization and economic operation of our online offer and for these purposes.

5.2. Facebook is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

5.3. With the help of the Facebook pixel, it is possible for Facebook to determine the visitors of our online offer as a target group for the display of advertisements (so-called “Facebook ads”). Accordingly, we use the Facebook pixel to display Facebook ads placed by us only to Facebook users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called “Custom Audiences”). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of the users and do not have a harassing effect. With the help of the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called “conversion”). Here you can disable Facebook Pixel: Ban Facebook Pixel from tracking me

5.4. The processing of the data by Facebook takes place within the framework of Facebook’s data usage policy. Accordingly, general information on the display of Facebook ads, in Facebook’s data usage policy: https://www.facebook.com/policy.php. For specific information and details about the Facebook Pixel and how it works, see Facebook’s help section: https://www.facebook.com/business/help/651294705016616.

5.5. You can object to the collection by the Facebook pixel and use of your data to display Facebook ads. To set what types of ads are shown to you within Facebook, you can go to the page set up by Facebook and follow the instructions there for usage-based advertising settings: https://www.facebook.com/settings?tab=ads. The settings are made in a platform-independent manner, i.e. they are applied to all devices, such as desktop computers or mobile devices.

5.6. You may further object to the use of cookies used for reach measurement and advertising purposes via the Network Advertising Initiative opt-out page (https://optout.networkadvertising.org/) and additionally the U.S. website (https://www.aboutads.info/choices) or the European website (https://www.youronlinechoices.com/uk/your-ad-choices/).

  1. Facebook Social Plugins

6.1 We use social plugins (“Plugins”) of the social network facebook.com, which is operated by Facebook Ireland Ltd. DSGVO) social plugins (“plugins”) of the social network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins can display interaction elements or content (e.g. videos, graphics or text contributions) and are recognizable by one of the Facebook logos (white “f” on blue tile, the terms “Like”, “Like” or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and appearance of Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/.

6.2. Facebook is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

6.3. When a user calls up a function of this online offer that contains such a plugin, his or her device establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to the user’s device and integrated by the user into the online offer. In doing so, usage profiles of the users can be created from the processed data. We therefore have no influence on the scope of the data that Facebook collects with the help of this plugin and therefore inform users according to our level of knowledge.

6.4. By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged into Facebook, Facebook can assign the visit to his Facebook account. When users interact with the plugins, for example by clicking the Like button or posting a comment, the corresponding information is transmitted from your device directly to Facebook and stored there. If a user is not a member of Facebook, it is still possible for Facebook to obtain and store his or her IP address. According to Facebook, only an anonymized IP address is stored in Germany.

6.5. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and settings options for protecting the privacy of users, can be found in the privacy policy of Facebook: https://www.facebook.com/about/privacy/.

6.6. If a user is a Facebook member and does not want Facebook to collect data about him or her via this online offering and link it to his or her membership data stored on Facebook, he or she must log out of Facebook and delete his or her cookies before using our online offering. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US site https://www.aboutads.info/choices/ or the EU site https://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.

  1. Collection and processing of personal data

If you wish to use a service of our company via our website, it cannot be ruled out that a processing of personal data will be necessary. If there is no legal basis for the processing of personal data, we will obtain the consent of the data subject. This will be visible in the appropriate places. This may be required when you register on our website, request our newsletter or when contacting us via our contact form. The legal basis for processing operations in which we obtain your consent for processing purposes is Article 6 I lit. a) DSG-VO. If the processing of personal data is necessary for the performance of a contract or the initiation of a contract (e.g. for the delivery of goods or the provision of such services, or in the case of inquiries about our products and services), the processing is carried out in accordance with Art. 6 I lit. b) GDPR.

We store and use the personal data provided by you, such as name, company, address, e-mail and telephone, for the purpose of individual communication with you in accordance with the German Data Protection Regulation (DSGVO) and the “BDSG-neu”. Please note that generally no confidential information should be sent via the contact form.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f GDPR. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

  1. Booking request / booking form (onlinebooking.dk)

If you make an online booking via our website, this is done through the online reservation system (https://onlinebooking.dk) of CompuSoft A/S, Anderupvej 16, 5270 Odense, Denmark, whose provider is our contractual partner. All the relevant forms and information for a booking are clearly presented on one page. The following data is collected and transmitted to us in encrypted form:

    • Personal master data: Surname, first name, address, date of birth, if applicable.
    • Communication data: Phone, e-mail
    • Contract billing and payment data including credit card data (automatic deletion after departure)
    • Booking data
    • Vehicle registration number, if applicable

In this context, the processing is necessary for the performance of a contract or for the implementation of pre-contractual measures, which are carried out at the request of the data subject (Art. 6 para.1.b)). CompuSoft A/S processes this data in the sense of Art. 28 GDPR commissioned data processing. Your data will be deleted after processing has been completed, unless longer retention is required for reasons of verifiability, customer service or legal retention periods.

  1. Data sharing

Your data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods, on the basis of Art. 6 Para. 1 lit. b).

For the processing of payments, we pass on your payment data to the credit institution commissioned with the payment. This is done on the basis of Art. 6 para. 1 lit. b). The data will not be passed on to other third parties.

9.1 External payment service providers: We use external payment service providers through whose platforms you can make payment transactions:

    • Visa (https://www.visa.de/datenschutz)
    • Mastercard / Maestro card (https://www.mastercard.de/de-de/datenschutz.html)
    • Giropay (https://www.giropay.de/rechtliches/datenschutz-agb/)

In the context of the fulfillment of contracts, we use the payment service providers on the basis of Art. 6 para. 1 lit. b) GDPR. In addition, we use external payment service providers on the basis of our legitimate interests pursuant to Art. Art. 6 par. 1 lit. f) DSGVO in order to provide our users with effective and secure payment options.

The data processed by the payment service providers includes inventory data, such as the name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as the contract, totals and recipient-related information. The information is necessary to carry out the transactions. However, the data entered is only processed by the payment service providers and stored with them. I.e. we do not receive any account or credit card related information, but only information with confirmation or negative information of the payment. Under certain circumstances, the data may be transmitted by the payment service providers to credit agencies. The purpose of this transmission is to check identity and creditworthiness. In this regard, we refer to the terms and conditions and data protection information of the payment service providers.

The terms and conditions and the data protection notices of the respective payment service providers apply to the payment transactions, which can be accessed within the respective websites or transaction applications. We also refer to these for further information and assertion of revocation, information and other data subject rights.

9.2 PayPal: On our website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). If you select payment via PayPal, the payment data you enter will be transmitted to PayPal.

The transfer of your data to PayPal is based on Art. 6 para. 1 lit. a) DSGVO (consent) and Art. 6 para. 1 lit. b) DSGVO (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.

  1. Cookies and right to object to direct advertising

10.1. Cookies” are small files that are stored on users’ computers. Different information can be stored within the cookies. The primary purpose of a cookie is to store information about a user (or the device on which the cookie is stored) during or after his visit within an online offer. Temporary cookies, or “session cookies” or “transient cookies”, are cookies that are deleted after a user leaves an online offer and closes his browser. In such a cookie, for example, the contents of a shopping cart in an online store or a login status can be stored. Permanent” or “persistent” cookies are those that remain stored even after the browser is closed. For example, the login status can be saved when users visit them after several days. Likewise, such a cookie may store the interests of users, which are used for reach measurement or marketing purposes. Third-party cookies” are cookies from providers other than the party responsible for operating the online offering (otherwise, if they are only the party’s cookies, they are referred to as “first-party cookies”).

10.2. We use temporary and permanent cookies and explain this in our privacy policy. If users do not want cookies to be stored on their computer, they are asked to disable the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

10.3. A general objection to the use of cookies used for online marketing purposes can be declared for a large number of the services, especially in the case of tracking, via the U.S. site https://www.aboutads.info/choices/ or the EU site https://www.youronlinechoices.com/. Furthermore, the storage of cookies can be achieved by means of their deactivation in the browser settings. Please note that then not all functions of this online offer can be used.

  1. Newsletter subscription

The following information explains the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedures and your rights of objection. By subscribing to our newsletter, you agree to receive it and to the procedures described.

Newsletter content

We send newsletters, e-mails and other electronic notifications with promotional information (hereinafter “newsletter”) only with the consent of the recipients or a legal permission. Insofar as the contents of the newsletter are specifically described in the course of registration, they are decisive for the user’s consent. In addition, our newsletters contain information on legal topics, in particular in the area of marketing law, data protection and about our law firm (this may include, in particular, references to blog posts, lectures or workshops, our services or online presences).

The registration for our newsletter takes place in a so-called double opt-in process. That is, after registration you will receive an email asking you to confirm your registration. This confirmation is necessary so that no one can register with other people’s e-mail addresses.The registrations to the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the login and confirmation time, as well as the IP address. Likewise, changes to your data stored with MailChimp are logged.

Use of the shipping service provider “MailChimp

The newsletter is sent using “MailChimp”, a newsletter sending platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. The e-mail addresses of our newsletter recipients, as well as their other data described in the context of these notes, are stored on the servers of MailChimp in the USA. MailChimp uses this information to send and evaluate the newsletters on our behalf. Furthermore, MailChimp may, according to its own information, use this data to optimize or improve its own services, e.g. for the technical optimization of the dispatch and the presentation of the newsletters or for economic purposes to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties.

We trust in the reliability and IT and data security of MailChimp. MailChimp is covered by the US-EU data protection agreement “Privacy Shield“and is thus committed to complying with EU data protection regulations. Furthermore, with MailChimp we have a “Data Processing Agreement” completed. This is a contract in which MailChimp undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions and, in particular, not to pass it on to third parties. You can read the privacy policy of MailChimp view here.

To subscribe to the newsletter, it is sufficient to provide your e-mail address. Optionally, we ask you to provide your first and last name. This information is only used to personalize the newsletter. Furthermore, we also ask you to optionally provide your date of birth, gender and industry. We use this information only to adapt the contents of the newsletter to the interests of our readers.

The newsletters contain a so-called “web beacon”, i.e. a pixel-sized file that is retrieved from the MailChimp server when the newsletter is opened. Within the scope of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of the retrieval are initially collected. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined with the help of the IP address) or the access times.

Statistical surveys also include determining whether newsletters are opened, when they are opened, and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our nor MailChimp’s intention to monitor individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

There are cases when we direct newsletter recipients to MailChimp’s websites. E.g. our newsletters contain a link with which the newsletter recipients can retrieve the newsletters online (e.g. in case of display problems in the e-mail program). Furthermore, newsletter recipients can subsequently correct their data, such as the e-mail address. Likewise the Privacy policy of MailChimp can only be accessed on their site. In this context, we would like to point out that cookies are used on MailChimp websites and that personal data is thus processed by MailChimp, its partners and service providers used (e.g. Google Analytics). We have no influence on this data collection. For more information you can visit the Privacy policy from MailChimp. We also draw your attention to the possibility of objecting to the collection of data for advertising purposes on the websites of http://www.aboutads.info/choices/ and http://www.youronlinechoices.com/ (for the European region).

  1. Use of hosted web fonts

The web font hosting provider only collects data about browser requests that are necessary for the provision of web fonts. They process this log file within an hour for their internal statistics on the number of page views per web font license and delete the log file immediately after processing. They do not collect and store information about the webfont’s customer or about the website’s visitors.

  1. Data subject rights

According to the Basic Data Protection Regulation (DSGVO), you have the right to free information about your stored data. Furthermore, you have the right to information about Information on the purposes of processing, categories of personal data processed, recipients or categories of recipients to whom the personal data have been or will be disclosed (in particular in the case of recipients in third countries or international organizations), if possible the planned storage period of the personal data, a right to rectification, restriction (blocking) or erasure of this data, as well as the origin of the data. In addition, you have the right to complain to a supervisory authority. In addition, you have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

  1. Data portability

You have the right to receive your personal data originating directly from you. Upon your explicit request, we will provide this data in a machine-readable and structured format. Proof of your identity is required for this purpose.

  1. Data security

Your personal data is transmitted via the Internet in encrypted form using TLS during the online booking process and when using our contact forms. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.

  1. Deletion and blocking of personal data

The deletion and blocking of your personal data takes place after the purpose limitation has ceased to apply, insofar as they are no longer required for the fulfillment of the contract or the initiation of the contract, taking into account retention periods based on laws and/or tax regulations.

  1. Further information and contacts / responsible person

If you have any further questions about data protection, please contact us. If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction (blocking) or deletion of data and revocation of consents granted, please contact:

Camper’s Friend Ltd.

Jens charcoal burner

Wendenstr. 150

20537 Hamburg

Phone: +49 (0)4372-9999778

Mail:
moin@ahoi-camps.de